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Need a hand? We’re here to help.

If you’re running into issues, have questions about your account, or just need some extra support, you’re in the right place.

Fill out the form below and our team will get back to you as soon as possible. We aim to respond within [X business hours or 1 business day].

Here’s what you can expect:

  • A real person (not a bot!) will review your request
  • We’ll follow up via email with updates or next steps
  • If needed, we’ll loop in the right expert on our team

Frequently Ask Questions

How long does it take to get a response?

We aim to respond to all support tickets within 1 business day (often much sooner!). If your issue is urgent, please note that in your message.

Can I update my ticket after submitting it?
Yes! If you need to add more information, simply reply to the confirmation email you received after submitting your ticket — it’ll go straight to the same thread.
What kinds of issues can I use this form for?
This form is for anything you need help with — account access, billing questions, technical issues, feedback, or general inquiries about Sunny’s products and services.
I’m having trouble accessing my content — what should I do?

Please include as much detail as possible in your ticket (what you were trying to access, any error messages, and what device/browser you were using). That helps us troubleshoot quickly.

Is there a phone number I can call?

Right now, we handle support requests via email to make sure everything is documented and we can loop in the right team member. But rest assured — you’re not alone, and we’ll get back to you quickly.

Where can I learn more about how Sunny works?

Check out our [Help Center] or visit our [About page] to explore what we do and how we’re helping people build stronger connections at work and beyond.